Position: EHR Business Analyst (Ref: 18686)
Location: Atlanta, GA USA, 30334
Salary: $65.00/hr.
Duration: 9 Months 19 Days – Contract
Openings: 1
Deadline: 09/16/2026
Description:
***Hybrid
We are seeking an experienced Enterprise Business Analyst to support, maintain, and optimize Electronic Health Record (EHR) and Practice Management systems within a large-scale healthcare environment. In this role, you will bridge the gap between clinical stakeholders, administrators, and technical engineering teams to capture requirements, resolve complex technical issues, optimize clinical workflows, and ensure compliance with healthcare IT security standards.
Key Responsibilities
- System Optimization & Support: Manage, configure, and maintain EHR and Practice Management platforms, ensuring high availability, performance, and strict adherence to HIPAA standards.
- Requirements & Stakeholder Collaboration: Facilitate requirements-gathering sessions with clinical staff, program administrators, and developers to design and deliver EHR enhancements and workflow optimizations.
- Data Integration & Standards: Collaborate with development teams to support data exchange and system interoperability leveraging HL7 standards.
- Workflow & Data Analysis: Analyze clinical workflows to identify efficiency improvements; generate and analyze reports supporting administrative and clinical decision-making.
- Technical Troubleshooting & Operations: Perform advanced Windows-level and cloud platform troubleshooting, coordinate regular system patches/updates, and liaise with vendor support teams for rapid resolution.
- Testing & Documentation: Utilize API testing tools (Postman, Swagger, REST APIs) for interface validation and maintain clear, detailed technical tickets in JIRA/Ivanti.
- Training & User Adoption: Partner with training leads to developing materials and training clinical personnel on system updates and best practices.
Required Qualifications
- Experience: 3–5 years of hands-on experience supporting and configuring EHR and Practice Management systems in a hospital, medical clinic, or healthcare environment.
- Education: Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent combination of education and hospital IT experience).
- Technical Acumen: Strong working knowledge of Windows OS environments, cloud platforms (AWS or Azure), and issue-tracking platforms (such as JIRA or Ivanti).
- Standards & Compliance: Solid foundation in HIPAA compliance, EHR data privacy, and IT security best practices.
- Communication: Exceptional communication and interpersonal skills, with the proven ability to translate complex technical concepts for non-technical clinical users.
Preferred Qualifications
- Practical experience working with HL7 interfaces and API integration testing (REST, Postman, Swagger).
- Foundational knowledge of network configuration and management.
- Flexibility for occasional off-hours or on-call operational support as project demands require.
- Location: Atlanta, GA (Hybrid)
- Position Type: Contract
Required / Desired Skills
- Bachelor’s degree in information technology, Computer Science, or a related Required – 4 Years
- Experience supporting EHR and Practice Management systems in a medical clinic or similar healthcare setting. Required – 3 Years
- Proficiency in HL7 and IT security best practices is preferred Required – 3 Years
- Experience with cloud platforms (e.g., AWS, Azure) and supporting software applications Required – 3 Years
- Proficiency with ticketing systems like JIRA and Ivanti for issue tracking and ticket management Required – 3 Years
- Advanced knowledge of Windows operating systems Required – 5 Years